TERMS OF SERVICE

HOW WE USE YOUR DATA

Information submitted to Capital Region Generator Solutions ("CRGS") will be used for appointment reminders, estimate follow-ups, service and installation updates, maintenance reminders, and sharing related content via SMS or email. SMS messages may include appointment times, technician arrival windows, service status, and details about the work scheduled at your property.

SMS Program Disclosures

By opting in, you agree to receive SMS messages from Capital Region Generator Solutions related to appointments, estimates, project updates, service and maintenance reminders, emergency service coordination, and promotions. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Opting Out and Re-Enrolling

You can unenroll from the SMS service at any time by texting "STOP" to the number you receive messages from. After sending "STOP," you will be immediately unenrolled from SMS service and will no longer receive SMS messages from CRGS. To re-enroll in SMS reminders, resubmit the website form and confirm that you would like to receive SMS reminders. This form can be found here.

Help

If you are experiencing any issues with the SMS messaging service, you can reply to the number with the keyword "HELP" for more assistance. You also can email CRGS at info@capgens.com or call (518) 478-4318 for additional assistance.

Carrier Disclaimers

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent from CRGS to the customer or from the customer to CRGS. If you have any questions regarding your text plan or data plan, please contact your wireless provider.

Privacy

If you have any questions regarding privacy, please read our privacy policy.

Language on the SMS Checkbox on your input form 

 By checking this box and submitting your phone number, you agree to receive SMS messages from Capital Region Generator Solutions related to appointments, estimates, project updates, service and maintenance reminders, and promotions. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
See our Privacy Policy and Terms of Service.